Frequently Asked Questions
Jewelry Repair FAQs
How long does jewelry repair take?
Most jewelry repairs at Treasure Isle Jewelers are completed within one hour depending on the type of repair and current workload. More complex repairs may require additional time.
Do you repair jewelry while I wait?
Yes. Many repairs can be completed while you shop or wait in-store.
What types of jewelry do you repair?
We repair rings, necklaces, bracelets, earrings, watches, eyeglass frames, chains, clasps, stone settings, and more.
Do you offer ring resizing?
Yes. We professionally resize most gold, silver, and platinum rings.
Can you replace missing stones?
Absolutely. We replace diamonds, gemstones, and tighten loose stones to restore your jewelry securely and beautifully.
Do you repair broken chains?
Yes. We repair broken chains, clasps, links, and solder damaged jewelry pieces.
Can you repair eyeglass frames?
Yes. Treasure Isle specializes in metal eyeglass frame repairs, often completed within an hour.
Watch Repair FAQs
Do you replace watch batteries?
Yes. We provide fast watch battery replacement services for many watch brands.
Can you size my watch band?
Yes. We adjust and resize watch bands and bracelets for a comfortable fit.
Do you repair watches?
We offer many watch repair services including battery replacement, band repair, and adjustments.
Appraisal & Gold Buying FAQs
Do you provide certified jewelry appraisals?
Yes. We offer certified jewelry appraisals for insurance, estate planning, resale, and personal records.
Do you buy gold and unwanted jewelry?
Yes. We buy gold, silver, platinum, broken jewelry, and unwanted jewelry for cash.
How is the value of my gold determined?
Gold value is based on weight, purity, and current market prices.
Custom Jewelry FAQs
Do you create custom jewelry?
Yes. We offer custom mountings and personalized jewelry design services to create one-of-a-kind pieces.
Can you remount my diamond into a new setting?
Absolutely. We can redesign and remount existing stones into updated settings and styles.
Do you offer engraving services?
Yes. We provide professional engraving services for jewelry, gifts, and keepsakes.
Store & Service FAQs
Do I need an appointment for jewelry repair?
No appointment is necessary. Walk-ins are welcome at all Treasure Isle locations.
Where are your locations?
Treasure Isle Jewelers has locations in Raleigh, Cary, and Crabtree Valley Mall.
What areas do you serve?
We proudly serve Raleigh, Cary, Apex, and surrounding North Carolina communities.
Why choose Treasure Isle Jewelers?
Treasure Isle Jewelers offers experienced craftsmanship, fast turnaround times, same-day repairs, honest service, and decades of jewelry repair expertise.
What should I do if my ring feels loose?
Bring it in as soon as possible. A loose ring or loose stone can lead to damage or loss if not repaired quickly.
How often should jewelry be inspected?
We recommend having jewelry professionally inspected and cleaned every 6–12 months to help prevent stone loss and wear.
One-Hour Jewelry Repair Near Apex, NC
If a precious watch or ring has broken or no longer fits, do not despair — seek jewelry repair from Treasure Isle. We’re proud to meet the jewelry repair, resizing, and refinishing needs of Apex, NC. Bring your jewelry, watch, or glasses to our store in Cary where a member of our skilled staff can help you. We’ll make sure your valuables look and fit as though they were new.
Fast and Reliable Services
When you bring your valuables to Treasure Isle, you won’t be without them for long — the skill of our staff often results in a one-hour jewelry repair process that will send you home with your precious accessories in the time it takes to eat a sit-down meal. So if you need your jewelry for a special occasion, we’re sure to have it ready in time.
Want to do more to customize your piece of jewelry? Our expert staff can help by replacing stones and engraving messages. Alternatively, if you have an heirloom whose value is unknown, we’ll be happy to appraise it for you. And when you no longer want a piece of jewelry or a watch, we’ll buy it for cash.
You can call our Cary store at 919-481-9088. We look forward to hearing from you!